Support

Tech support.

Talk to U.S.-based Triton support. If your machine is under warranty, call the Triton Technical Support Hotline for the fastest help.

Get help fast

Reach the Triton team.

  • Technical support hotline(888) 816-1046 — call if your machine is under warranty.
  • Email supportsupport@tritonkeymachine.com — opens a pre-formatted support request.
  • Your serial numberFind it on the machine: open the menu in the upper-right of the main screen and select ‘Machine Info’.

Service & repair

Warranty service and repairs are handled through the Las Vegas Lock Labs Warranty & Repair Center.

Open a tech-support ticket Request a repair

Service is provided by the Las Vegas Warranty & Repair Center.

Prefer to self-serve?

The support videos and user manual cover setup, calibration and everyday cutting.